Public Offer

1. General provisions

This document is a public offer by Individual Entrepreneur Andrei Aleksandrovich Tkachev (INN 463307619557, OGRNIP 325460000039471) (the “Contractor”) to enter into a paid services agreement on the terms set out below with any legally capable individual, sole proprietor or legal entity (the “Customer”).

In accordance with Articles 435, 437 and 438 of the Civil Code of the Russian Federation, full and unconditional acceptance of this offer is any of the following actions by the Customer: registration on the Website, submitting a request, paying for the services, or starting to use the service. The agreement is deemed concluded upon acceptance.

2. Terms and definitions

• Service (Platform) — the MediaHunt software service available at mediahunt.ru.
• Services — monitoring and analytics of publicly available social-media content provided via the Service.
• Plan — the set of conditions and scope of Services, including the number of seats.
• Seat — a unit of access for one user within the Customer’s organization.
• Trial period — free access to the Service for 7 (seven) days.

3. Subject of the agreement

The Contractor undertakes to provide the Customer with access to the Service and to render Services for monitoring and analytics of publicly available social-media content within the selected Plan and number of seats, and the Customer undertakes to accept and pay for the Services.

The characteristics, scope and cost of the Services are determined by the selected Plan and the number of seats and are agreed individually — in an invoice, order or supplementary agreement.

4. Trial period

The Contractor may grant the Customer a free Trial period of 7 (seven) days. To continue using the Service after the Trial period, the Services must be paid for. The Trial period is granted at the Contractor’s discretion, once, and on an “as is” basis.

5. Cost of Services and payment procedure

The cost of the Services is determined individually based on the selected Plan and the number of seats and is stated in an invoice or order. Payment is made by one of the following methods:

• bank transfer to the Contractor’s settlement account based on an invoice;
• online bank card payment via a payment service (acquiring).

Unless otherwise agreed, the Services are provided on a prepaid basis. The Customer’s payment obligations are deemed fulfilled once the funds are received by the Contractor.

6. Rights and obligations of the parties

The Contractor undertakes to: provide access to the Service, maintain its operation and provide technical support within reasonable time.

The Contractor is entitled to: suspend the Services if the Customer breaches the agreement or delays payment; change and develop the Service’s functionality; engage third parties to perform its obligations.

The Customer undertakes to: pay for the Services on time; provide accurate data; not use the Service for unlawful purposes or infringe third-party rights; not share access credentials beyond the paid number of seats.

The Customer is entitled to: receive the Services within the selected Plan and request technical support.

7. Refusal of Services and refunds

The Customer may refuse the Services at any time. A Customer who is a consumer (an individual) may withdraw from the agreement provided that the Contractor is reimbursed for the expenses actually incurred (Article 32 of the Russian Law “On Protection of Consumer Rights”).

The unused portion of the prepayment is refunded in proportion to the Services actually rendered. To request a refund, the Customer sends a request to support@mediahunt.ru. The refund is made using the same method as the payment, within up to 10 (ten) business days, unless a different period is established by law.

8. Liability of the parties

The parties are liable in accordance with the legislation of the Russian Federation. The Service is provided on an “as is” basis; the Contractor does not guarantee uninterrupted and error-free operation of the Service and is not liable for decisions made by the Customer based on the data obtained, or for the actions of social networks and third-party services. The data is generated from publicly available sources.

For Customers who are not consumers, the Contractor’s aggregate liability is limited to the amount of Services paid for the billing period in which the grounds for liability arose.

9. Personal data and confidentiality

Personal data is processed in accordance with the Privacy Policy available at mediahunt.ru/privacy. The parties undertake to keep confidential the information received while performing the agreement.

10. Force majeure

The parties are released from liability for failure to perform their obligations if it is caused by force majeure circumstances that arose after the conclusion of the agreement and are beyond the parties’ control.

11. Term and amendment of terms

The agreement is valid until the parties fully perform their obligations. The Contractor may unilaterally amend the terms of this offer; a new version takes effect once published on the Website. The current version is always available at mediahunt.ru/offer.

12. Contractor’s details

• Individual Entrepreneur Andrei Aleksandrovich Tkachev
• INN: 463307619557
• OGRNIP: 325460000039471
• Email: support@mediahunt.ru

This is a translation of the Russian-language document; in case of any discrepancy, the Russian version prevails.